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Legal

Privacy Policy

Last Updated: October 5, 2026

Your privacy matters to us. This policy explains how we collect, use, and protect your information.

Information We Collect

Information you provide:

  • Name & business name
  • Email address
  • Phone number
  • Business address
  • Payment information
  • Business details & goals

Automatically collected:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on site
  • Referring website

We also use third-party tracking technologies provided through the CJ Affiliate network and our advertising partners (including Google). These technologies help us understand site performance and compensate us for referrals that result in sales or sign-ups.

How We Use Your Information
  • Provide consulting services
  • Communicate about your engagement
  • Process payments & billing
  • Respond to inquiries
  • Send updates (with consent)
  • Improve our services
  • Comply with legal obligations
  • Prevent fraud & ensure security
Information Sharing

We do NOT sell, trade, or rent your personal information to third parties.

We may share information only in these circumstances:

  • Service providers
  • Legal requirements
  • Business transfers
  • With your consent
  • Affiliate and advertising partners: with our affiliate network partners (such as CJ Affiliate) and the advertisers we promote (e.g., Google) for the purpose of processing commissions, tracking referrals, and complying with program requirements.
Data Security

We implement security measures to protect your information:

  • SSL encryption
  • Password-protected systems
  • Limited employee access
  • Regular security assessments

Note: no method of internet transmission is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information:

  • Client records: duration of engagement + 7 years (tax/business records)
  • Marketing data: until you unsubscribe or request deletion
  • Website analytics: up to 26 months

When you request deletion, we will delete your personal information within 30 days, except where legal obligations require longer retention.

Your Privacy Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Data portability

To exercise these rights, contact us at: info@riverrun.digital.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience:

  • Essential: required for website operation
  • Analytics: help us understand usage patterns
  • Marketing: deliver relevant content

Affiliate tracking and third-party services: We participate in the CJ Affiliate (Commission Junction) network to promote products and services from advertisers, including Google Cloud and Google Workspace. When you click on our affiliate links, CJ may place a tracking cookie or use similar technologies on your device. This allows us to be compensated for qualifying referrals and purchases made through those links.

These cookies do not collect personally identifiable information beyond what is necessary for commission tracking and fraud prevention. The data generated is processed by CJ and the advertiser (e.g., Google) in accordance with their respective privacy policies.

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect your ability to use certain features of our site or prevent affiliate links from functioning properly. For more information, please see:

You can control cookie preferences through your browser settings.

SMS & Mobile Messaging

No-sharing clause: No mobile information will be shared with third parties for marketing purposes. Text messaging opt-in data will not be shared with any third parties.

By opting into our messaging program, you consent to receive text messages. Key terms:

  • Frequency: message frequency varies based on interaction
  • Cost: message and data rates may apply
  • Opt-out: text STOP to unsubscribe anytime
  • Help: text HELP for assistance
California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to opt-out of sale of personal information
  • Right to non-discrimination for exercising privacy rights
  • Right to limit use and disclosure of sensitive personal information

We do not sell personal information.

Questions about your privacy?

info@riverrun.digital
(828) 237-2357
RiverRun Digital, Murphy, North Carolina

Last Updated: October 5, 2026. This policy may be updated from time to time to reflect new legal requirements or program changes. We will notify you of material changes by posting the new policy on this page.

Book a free 20-minute call. Tell us where things stand today and what you need most. We will be straight with you about what we can do and what it looks like to have a real digital department behind your business.

(828) 237-2357 · info@riverrun.digital · Murphy, NC